e4 Services
  • 05-Jan-2018 to 06-May-2018 (EST)
  • Sales
  • Northeast, PA, USA
  • Negotiable
  • Base + Commission
  • Full Time

Medical/Dental/Vision w/ Employer Sponsored HSA; 401K with 4% match; Short/Long Term Disability; Pet Insurance; Unlimited Paid Time Off, and more!

Job Description:

e4 is currently looking to fill multiple Director of Client Success roles in the northeast region.

The Director of Client Success is responsible for meeting defined sales targets in an assigned geographic region. This includes managing some existing non-active accounts, as well as generating new business with a focus on hospitals, IHN's and large hospital based physician practices. The Director of Client Success works with a high degree of autonomy and seeks to cultivate deep relationships with executives within their region.

 Responsibilities Include:

  • Establishing and growing business relationships with prospective clients in your assigned region by:
    • leveraging your existing network and e4's network of relationships
    • attending industry events
    • traveling to customer sites for face to face meetings
    • performing new lead generation activities
  • Expand e4 footprint in select existing accounts in assigned region
  • Developing detailed sales plans for targeted facilities
  • Creating and maintaining prospect lists utilizing social and professional networks 
  • Employ cold and warm calling tactics to establish new contacts and nurture current network
  • Maintain record of all activities, contacts, leads and opportunities in Sales Force, e4's CRM system
  • Work with e4's operational, marketing and recruiting teams to move forward specific opportunities and communicate overall prospect/client needs
    • Assess customers' needs and work alongside e4 colleagues to match compatible candidates with the available positions
    • Coordinate customer/candidate interviews
    • Manage contract negotiations from beginning to end with input and oversight of VP of Sales
    • Work with e4 colleagues to develop marketing strategies to appeal to customer's discussion forums, phone calls, unsolicited emails, etc.
  • Provide ongoing support for customer relationships you have established to generate additional business and to escalate urgent needs within the organization



  • 10+ years of experience in healthcare IT professional services sales/account management
  • Established relationships with healthcare executives in assigned region
  • General knowledge of hospital operations and current healthcare trends
  • Cold calling, lead generation, account management experience
  • Understands the mechanics of value-based selling and feels comfortable selling diagnostically
  • Entrepreneurial spirit, self-motivated with high level of passion, energy, persistence and initiative, driven by both financial reward and the satisfaction of helping others
  • Proactive, committed, has high standards, achievement oriented
  • Goal oriented, has strategic mind set, plans accordingly for all activities
  • Forward thinking, able to take direction and make things happen
  • Excellent email/phone communication skills and ability to build immediate rapport
  • Able to communicate with multiple layers of organizations, including C-level
  • Well organized, able to handle multiple tasks at once
  • Knowledge of Microsoft suite and Salesforce
e4 Services
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